Terms of Service
Version 2026-01
Placeholder. The sections below are the structure this product needs; the binding legal text is supplied separately and drops in here without any code change.
1. What Clayta does
An AI assistant answers your business phone line, books, reschedules and cancels appointments, answers questions you have configured, and passes calls to you when it should not answer them itself.
2. Call recording and AI disclosure
Every call opens by telling the caller that it is recorded and handled by an AI assistant. This is applied to all callers uniformly. You are responsible for any additional notice your own jurisdiction requires.
3. Limits on liability for assistant errors
The assistant can make mistakes — booking a wrong time, misheard names, or quoting a price you have since changed. This section defines the boundary of responsibility for those outcomes and your obligation to keep your configured services, prices and hours accurate.
4. Payments and deposits
Clayta never asks a caller to read out card details, and never handles raw card data. Deposits are collected through a Stripe-hosted checkout link sent by text after the booking.
5. Your data
Call recordings and transcripts are retained for the period shown in your dashboard settings, then deleted automatically. You can export or delete your data at any time from Settings, including after you cancel.
6. Billing and cancellation
Plans are billed monthly with a 30-day money-back guarantee. You can cancel yourself from Settings at any time without contacting support.
Questions? Get in touch