Comparison · checked 21 August 2026

Clayta vs Ruby Receptionists

Ruby answers with a human being. For some shops that is the entire point, and no AI, this one included, sounds like somebody who knows your regulars.

What decides it. Minutes, and what happens to them. Ruby's entry tier is about 50 minutes for $250; Clayta is 150 for $99. A person answers one call at a time, so a Saturday rush queues. Clayta takes several at once, and writes the booking instead of handing you a message.

Side by side

RubyClayta
Entry priceFrom about $250/month$99/month
What that buysRoughly 50 receptionist minutes on the entry plan, rising to $1,725 a month for 500. No setup fee.150 minutes of answered calls
Free trialCheck their current offerFree for 7 days, 35 minutes of calls on Starter and 140 on Growth, card at signup
After the callYou act on itThe appointment is already written
BookingVaries by planInto Square or Google Calendar, live availability
LanguagesCheck current plansEnglish and Spanish
Several callers at onceVariesYes

Choose Ruby if

your callers expect a person, your call volume is low, and the relationship matters more than the cost per call.

Choose Clayta if

you're paying for messages you then have to act on yourself, or your busiest hour is exactly when nobody can reach the desk.

Or hear it answer a call yourself.

Hear it answer

Or put it on your own line.

Ruby and Clayta, common questions

Is Ruby a person or an AI?

Ruby answers with live human receptionists. Their pricing page does offer optional AI on every plan at no extra cost, and on their own AI page that AI supports the receptionist rather than replacing one: transcripts, sentiment analysis, robocall filtering and an assistant that looks things up mid call. Clayta is the voice on the call, and it says so to every caller at the start.

How much cheaper is Clayta?

Ruby starts around $250 a month for about 50 minutes. Clayta is $99 for 150, a third of the price for three times the minutes, though it is software rather than a person.

Can Ruby book into my calendar?

Ruby's receptionists schedule where you have given them access. Clayta books straight into your calendar against live availability.