Comparison · checked August 2026
Ruby answers with a human being. For some businesses that is the entire point, and no AI — including this one — replaces the feeling of a real person who knows your shop.
What decides it. Minutes, and what happens to them. Ruby's entry tier is about 50 minutes for $245; Clayta is 150 minutes for $99. A human also answers one call at a time, so a Saturday rush queues. Clayta handles several at once, and writes the booking rather than passing you a message to action later.
| Ruby | Clayta | |
|---|---|---|
| Entry price | From about $245/month | $99/month |
| What that buys | Entry plan covers roughly 50 receptionist minutes, with per-call overage beyond it. Higher tiers run past $1,300. | 150 minutes of answered calls |
| After the call | You act on it | The appointment is already written |
| Booking | Varies by plan | Into Square Appointments, live availability |
| Languages | Check current plans | English and Spanish |
| Two callers at once | Varies | Yes |
Ruby pricing is their published entry tier as at August 2026, and moves. Check their site for the current figure before deciding.
your callers expect a person, your call volume is low, and the relationship matters more than the cost per call.
you are paying for messages you then have to act on yourself, or your busiest hour is exactly when nobody can reach the desk.
The fastest way to settle this is to hear the thing answer. Call the demo line and book a fake appointment — it behaves exactly as it would on your line.
Call (949) 687-2811Or see both plans — 30-day money-back guarantee, no contract, cancel from your dashboard.
Ruby uses live human receptionists. Clayta is an AI assistant, and it says so to every caller at the start of the call.
Ruby starts around $245 a month for about 50 minutes. Clayta is $99 for 150 minutes — roughly a third of the price for three times the minutes, though it is software rather than a person.
Ruby's receptionists work from your instructions and can schedule where you have given them access. Clayta books directly into Square Appointments against live availability.