The assistant got something wrong

Open the call in your dashboard — the full transcript is there, so you can see exactly what was said rather than guessing from what the client reported.

Most mistakes trace back to a service name, price or duration that needs correcting in Settings. Changes reach the assistant straight away, with no redeploy and no waiting.

If the transcript shows it inventing something it was never told, that is a bug rather than a settings problem, and we want to hear about it.