My bookings aren't reaching Square

Go to Settings → Calendar and check the Square connection still shows as connected. If it doesn't, reconnect it — the bookings taken while it was down are still in your Clayta dashboard and are not lost.

The usual cause is a Square permission being revoked, or a password change on the Square side, which ends the connection without telling anybody.

If it shows connected and bookings still aren't arriving, open one of the affected calls — the transcript will show whether it booked at all.

Didn’t answer your question?

Email support@clayta.com and a person will answer, usually the same day.

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