An AI receptionist built for auto repair shops
You're under a car with dirty hands. The phone is ringing at the counter and there's nobody at the counter.
Keep your number. Cancel anytime.
- Assistant:
Eastgate Auto, this is your assistant. How can I help?
- Caller:
Hi, my car's making a grinding noise. Can you look at it?
It knows what your callers mean
The call you can never take
The phone always rings when you're under a car and nobody's at the counter.
Answers while you work
Books diagnostic, oil and filter service, brake job and the rest of your list, without you putting anything down.
Answers what you get asked
Prices, hours, how long each service takes. It answers from what you've told it, and takes a message rather than guessing.
Answers after you've closed
You're open maybe 50 hours a week. There are 168. A call at nine on a Sunday either becomes a booking or becomes somebody else's.
The demo line
Or hear it answer a call yourself.
It answers as Bloom Salon, our imaginary shop.
Keep your number, cancel anytime.
Your phone right now is a liability
When you're with a client
Rings out, then offers to take a message
Answers on the first ring and books the appointment
Two people ring at once
The second one gets a busy tone or voicemail
Both answered, at the same time, by name
After you've closed
Sits until morning, and by then they have booked elsewhere
Books it into tomorrow's calendar at eleven at night
A caller who speaks Spanish
An English greeting they may not finish listening to
Switches to Spanish the moment it hears it
Knowing what was said
A name on a notepad, if that
A written transcript of every call, in your dashboard
Tap Clayta to see the same five moments handled.
Questions from repair shops
Callers describe a noise, not a repair. Can it book from that?
It books a diagnostic, which is the honest answer to a noise, and writes the description down in the caller's own words. You get the symptom before the car arrives.
Will it quote a repair over the phone?
Only what you have priced: a service, an inspection, a set of pads. Anything that depends on what you find becomes a diagnostic with a note.
Can it tell someone whether their car is ready?
Job status lives in whatever system you use, so unless that is set up it takes a message rather than guessing a car is finished when it is on a lift in pieces.
More answers in the help center, or see exactly what Clayta does and doesn’t do.