What happens if two people call at once?

Both get answered, at the same time, and neither caller can tell. Clayta holds several conversations simultaneously.

This is the part a person at a desk cannot do. One receptionist takes one call, and the second caller hears voicemail — which, on a Saturday morning, is the difference between two bookings and one.

It also books against your real availability on each call, so two callers cannot be offered the same slot.